- Orders within the United Kingdom may take 2-4 working days to arrive.
- International standard shipping usually takes 3-7 working days to arrive.
- International tracked shipping usually takes 3-5 working days to arrive and be tracked online https://www.royalmail.com/track-your-item
Products that are purchased from our store can be exchanged within 7 days of purchase, given that they are still in their unworn condition.
- Contact Non Stop Working before returning any items.
- To avoid any Customs charges please clearly mark the package 'RETURNED GOODS'.
- If a package is unclaimed you might have to pay a handling fee.
Please contact Non Stop Working before returning any items. It is appropriate that the consumer controls the delivery to verify that this is accurate and error free. At the complaint, the customer contacts Non Stop Working before and gives information relevant and the reason for complaint.
You can return the product if you find any manufacturing issues. You can not return the product if you simply don't like it. Non Stop Working do not accept refunds on products however please contact our customer support team for further assistance and we will be more than happy to solve any issues you are facing. The easiest way is to e-mail it to us along with a brief description of your case.
Returning A Package
If a returned item is shipped international, please clearly mark the package 'RETURNED GOODS', to avoid any customs charges. Non Stop Working is NOT responsible for any return customs charges made. Any charges incurred are the responsibility of the customer.
If the product is lost or you, upon receiving, notice that the item has been damaged during transport, you should immediately report this to us.
- For packages that are not picked up at your post office within due time, Non Stop Working reserves the right to charge you a handling fee to cover return shipping and freight companies' administrative costs.
If you have any inquiries please do not hesitate to contact our customer support team: firstname.lastname@example.org